Customer Service


How are Nokona gloves different from other gloves?
Nokona gloves are unique, having been handcrafted in the United States since 1934, and made with a wide range of specialized leathers. Unlike most other companies who started producing offshore fifty years ago, Nokona gloves are still produced in the very same town in Texas by Americans who carefully cut, stamp, stitch, lace, and embroider each glove by hand. Unlike many overseas facilities that use mass-production techniques to create “cookie-cutter” products that are exactly the same, no two Nokona gloves are identical. Each has its own unique identity and feel, based on the careful selection of leather per part and its hand-crafted construction. Nokona puts classic American workmanship into every glove, using special techniques developed over the past 80+ years.
Why are Nokona gloves spelled with a “k”, when they are made in Nocona, Texas, which is spelled with a “c”-?
While trying to trademark the name Nocona in the early 1930s, the company was told that the name of a city could not be trademarked. So, with a simple change to a “K”, the brand became Nokona.
Do you ship internationally?
Yes, Nokona ships worldwide. Shipping rates are calculated in real time, based on current FedEx rates and the type of service selected. Note that customers are responsible for any duties and taxes on international orders.
Does Nokona give Factory Tours?
Yes, we take great pride in showing how we craft the last American ball glove. Tours are offered on Mondays and Fridays at 10:30 a.m. or 1:30 p.m., and generally last one hour. Admission is $12 for adults, $6 for students with ID, $3 for children ages 5-10, and free for toddlers ages 4 and under. Note that the Admission price is refundable for merchandise purchased in our Factory Store. Groups may want to contact us at 1-800-433-0957 or [email protected] to schedule a tour or learn about group pricing.
What is you Warranty and Return Policy?
We stand behind our products. Check out our Warranty page for more details.
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